Related skills
storytelling account management analytics negotiation retention📋 Description
- Retain a multi-million dollar client base
- Understand SMB needs across verticals
- Deploy retention strategies to reduce churn and grow contracts
- Address customer concerns and competitive threats
- Evolve retention motions via product, ops, and competitive gaps
- Collaborate with Sales, Support, Product, and Analytics
🎯 Requirements
- 5+ years in Sales, Account Management, or related field
- Experience closing retention and growth opportunities
- Pipeline management to achieve revenue targets
- Excellent negotiation and financial literacy skills
- Strong storytelling and vision-setting skills
- Strong organizational, analytical, written, and verbal communication
- Passionate about how new tech helps SMBs
🎁 Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
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