Related skills
storytelling account management data analysis sales negotiation📋 Description
- Own retention for a multi-million dollar SMB client base.
- Partner with SMB owners to maximize platform value.
- Deploy retention strategies to reduce churn and grow contracts.
- Serve as trusted advisor using product knowledge and negotiation.
- Collaborate with Sales, Support, Product, Analytics to future-proof retention.
- Help refine playbooks and storytelling for tough conversations.
🎯 Requirements
- 3-4 years experience in Sales, Account Management, or related field
- Experience discovering and closing retention & growth opportunities
- Experience managing a pipeline to hit revenue targets
- Excellent negotiation and financial literacy skills
- Excellent storytelling and vision setting skills
- Excellent organizational, analytical, written, and verbal communication skills
🎁 Benefits
- Remote work options
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning resources
- Inclusive, equitable workplace culture
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