Retention Account Manager, SMB

Added
6 days ago
Type
Full time
Salary
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Related skills

storytelling account management analytics sales negotiation

๐Ÿ“‹ Description

  • Retain a multi-million dollar SMB client base.
  • Understand SMB needs across verticals.
  • Deploy retention strategies to curb churn.
  • Address concerns and competitive threats.
  • Evolve retention with product, ops, and market insights.
  • Collaborate with Sales, Support, Product and Analytics.

๐ŸŽฏ Requirements

  • 5+ years in Sales, Account Management, or related field.
  • Experience closing retention and growth opportunities.
  • Pipeline management to hit revenue targets.
  • Excellent negotiation and financial literacy.
  • Strong storytelling and vision setting.
  • Excellent organizational, analytical, written and verbal comms.
  • Passion for how tech helps SMBs grow.

๐ŸŽ Benefits

  • Remote work options
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Family planning support
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