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reporting team leadership training stock control retail operations📋 Description
- Oversee operations across service centres, stock depots and sales points in SA.
- Manage rosters, training, and customer issue escalation.
- Maintain customer experience standards and shop branding.
- Supervise stock control, inventories, and replenishment coordination.
- Lead retail training and develop the knowledge base.
- Manage Customer Care Executives and SLA/CASAT reporting.
🎯 Requirements
- Proven experience in a team leader role within retail operations.
- Strong knowledge of inventory management systems and retail processes.
- Ability to manage a diverse team and travel countrywide.
🎁 Benefits
- Development programs and on-the-job training.
- Flexible, family-friendly policies and well-being focus.
- Equal opportunity employer with a diverse team.
- Growth opportunities within a growing retail network.
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