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reporting people management inventory management logistics freshdesk📋 Description
- Lead ops across service centres, depots and sales points.
- Drive customer experience standards and retail training.
- Manage rosters, recruitment and onboarding of staff.
- Oversee stock control, audits and replenishment with supply chain.
- Produce performance reports for Retail Operations Manager.
🎯 Requirements
- Proven experience leading retail ops and multi-site teams.
- Strong knowledge of inventory systems and stock auditing.
- Ability to travel countrywide and manage a broad remit.
- Lead Retail Trainers and Customer Care Executives effectively.
- Excellent communication and stakeholder management.
- Proactive with prioritisation and problem-solving.
🎁 Benefits
- Diverse development programs and coaching partnerships.
- On-the-job training and flexible work policies.
- Family-friendly policies and well-being focus.
- Career growth through multi-site leadership exposure.
- Inclusive, equal-opportunity culture.
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