Related skills
retail inventory management training freshdeskπ Description
- Lead service centres, stock depots and sales points; oversee ops and training.
- Review performance data, conduct stock audits, coordinate renovations.
- Monitor customer service; resolve issues across locations.
- Oversee stock control: inventory tracking, audits, replenishment.
- Manage shop branding and maintenance; align with Marketing.
- Develop training content; manage Retail Trainers; track SLA/CASAT metrics.
π― Requirements
- Proven team-leader experience in retail operations; multi-site oversight.
- Strong knowledge of inventory systems; stock auditing and SLA adherence.
- Ability to lead diverse teams (Retail Trainers, Customer Care Executives).
- Willingness to travel nationwide and handle a broad, fast-moving remit.
π Benefits
- Diverse development programs and coaching partnerships.
- On-the-job training and career growth opportunities.
- Family-friendly policies and well-being focus.
- Flexible work arrangements where possible.
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