Retail Team Lead - Free State

Added
6 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

retail inventory management training freshdesk

πŸ“‹ Description

  • Lead service centres, stock depots and sales points; oversee ops and training.
  • Review performance data, conduct stock audits, coordinate renovations.
  • Monitor customer service; resolve issues across locations.
  • Oversee stock control: inventory tracking, audits, replenishment.
  • Manage shop branding and maintenance; align with Marketing.
  • Develop training content; manage Retail Trainers; track SLA/CASAT metrics.

🎯 Requirements

  • Proven team-leader experience in retail operations; multi-site oversight.
  • Strong knowledge of inventory systems; stock auditing and SLA adherence.
  • Ability to lead diverse teams (Retail Trainers, Customer Care Executives).
  • Willingness to travel nationwide and handle a broad, fast-moving remit.

🎁 Benefits

  • Diverse development programs and coaching partnerships.
  • On-the-job training and career growth opportunities.
  • Family-friendly policies and well-being focus.
  • Flexible work arrangements where possible.
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