Related skills
communication account management customer success data saas๐ Description
- Own a multi-million dollar portfolio of retail clients, ensuring adoption and ROI.
- Create and deliver strategic workshops and trainings to drive ROI.
- Act as a thought partner to retail clients; recommend integration of EDITED data.
- Partner with Account Manager to increase adoption and drive ROI.
- Communicate effectively across all levels of the retail ecosystem.
- Analyze usage data to identify client risk and inform training priorities.
๐ฏ Requirements
- 2+ years in the head office at a retailer or brand
- Interest or background in SaaS and data
- Proven success in growing existing accounts
- Desire to work on a collaborative team while independently on projects
- Passion for presenting and guiding others
- Willing to travel up to 20% to visit customers
๐ Benefits
- Flexible working policy for scheduling
- Remote setup with London office 2x per week
- Enhanced parental leave policy
- 25 days annual leave plus holidays (+ extra day per year)
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