Retail Store Associate

📋 Description

• Warmly greet customers to create a celebratory environment.
• Check customers in or book appointments using POS and systems.
• Help customers choose and style piercing and hypoallergenic jewelry.
• Professionally answer questions about piercing procedures, aftercare, and product details.
• Promote and upsell Rowan’s products, including non-piercing jewelry and aftercare kits.
• Maintain up-to-date knowledge of Rowan’s product offerings.

🎯 Requirements

• Retail or service experience is a plus.
• You must be able to work weekends, nights and holidays.
• Independent thinker with a can do attitude.
• You love jewelry and helping customers choose their earrings.
• You pride yourself on delivering exceptional customer service.
• You thrive in a busy environment and know how to keep busy when it’s quieter.

🎁 Benefits

• Compensation: $15-19 per hour + commission.
• 401k and Roth IRA Plans.
• Generous employee discounts on our products.
• Employee Assistance Program (EAP) Resources.
• Team Member Referral Bonus plan for Studio positions.