Retail Sales Associate

📋 Description

• Deliver a world-class experience to customers.
• Become a product expert to confidently assist customers.
• Respond to inquiries and resolve issues via phone, live chat, and in-person.
• Engage with customers and team members in person during scheduled shifts.
• Clearly communicate product benefits, address inquiries, and troubleshoot issues.
• Maintain timely attendance and be available on weekends and major holidays.

🎯 Requirements

• 1-2 years of retail sales or customer service experience; training available.
• 1 year of telecommunications or call center experience preferred.
• Exceptional oral and written communication skills.
• Strong interpersonal abilities to build rapport with customers and team members.
• Comfortable using personal computers and navigating multiple platforms.
• A passion for delivering outstanding customer experiences.

🎁 Benefits

• Competitive compensation: $21/hour
• Medical, Dental, and Vision Insurance
• Paid Vacation
• 401K with Employer Match
• FSA/HSA/Commuter benefits
• Employee and Friends & Family discounts on products