Related skills
data analysis excel kyc inventory management powerpoint📋 Description
- Monitor inventory processes: FIFO, returns routing, Min-Max, aged stock.
- Evaluate Freshdesk operations: dispositions and SMS customer comms.
- Track screen coverage speed; One-off eligibility criteria.
- Monitor KYC verification at retail points.
- Travel between Kwara and Ondo for quality assessments.
- Identify gaps in product knowledge or service; collaborate with training teams; provide feedback.
🎯 Requirements
- Experience in field office, customer care, sales, or retail ops; monitor quality.
- Diploma/degree in Customer Service or Inventory Management; related field valued.
- Inventory management, reverse logistics, retail systems; Excel & PowerPoint data skills.
- Excellent interpersonal skills; clear written and verbal communication; relationship-building.
- Detail-oriented and compliance-focused; track adherence and drive excellence.
🎁 Benefits
- Hybrid role; work from Nigeria office; collaborate with teams in UK, Europe, Africa.
- Development programs, coaching partnerships, on-the-job training.
- Family-friendly policies; well-being and workplace flexibility.
- Equal opportunity employer; diverse, inclusive; women and minorities encouraged.
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