Retail Operations Lead

Added
11 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

crm excel leadership operational excellence dashboards

πŸ“‹ Description

  • Lead day-to-day execution across all stores in the portfolio.
  • Direct and develop Retail Team Leads; set expectations and coach.
  • Own end-to-end people management: recruitment, onboarding, reviews.
  • Drive sales accountability; track results and implement improvement plans.
  • Conduct regular store visits to verify standards and readiness.
  • Coordinate with Customer Care, Warehouse, IT, and Ops; manage invoices.

🎯 Requirements

  • Proven retail or multi-site field operations experience.
  • Strong leadership; coached teams and upheld accountability.
  • Data fluent with Excel, dashboards, or retail/CRM systems.
  • Bachelor's degree in Business or Operations Management required.

🎁 Benefits

  • Diversity-focused development programs and coaching.
  • On-the-job training and clear career progression.
  • Family-friendly policies, well-being, and flexible work.
  • Equal opportunity employer committed to diversity.
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