Join the Revenue Operations & Enablement Team as our Partner & Channel OperationsSeniorManager! In this role, you will drive operational excellence, forecasting discipline, and cross-functional alignment across our Partnerships organization. As the right hand to Partnerships,Salesand Revenue Operations leadership on all things partners, you will ensure scalable systems, streamlined processes, and actionable insights that accelerate partner-sourced and partner-influenced revenue.
How you'll add value: Own partner forecasting with PAMs and leaders, including process cadence, standardization, and accuracy trackingStand up and manage a Partner Relationship Management (PRM) system integrated with CRM, ensuring alignment with MOPS and SOPSDeliver monthly reporting to referral partners (customized to their requirements) andconsolidateinternal reporting for leadershipPartner with Revenue Enablement to ensure all AEs follow ROEs and processes for referral partnersCollaborate with the Partner Success team to ensure alignment for partner customers and indirect customersWork closely with Finance on partner-related revenue recognition, bookings and commissions reporting, and indirect customer bookingsPartner with the Business Intelligence team to increase reporting efficiency and ensure alignment across key reporting systemsDrive cross-functional collaboration with MOPS, SOPS, Finance, and Enablement to ensure data accuracy and process adoptionBuild andmaintaindashboards and reporting frameworks to track performance by partner, partner type, and PAMProvide strategic insights and decision support to Partnerships, Sales, and Revenue Operations leadership on partner performance, investments, and enablement prioritiesChampion operational best practices across partner teams, including pipeline hygiene, forecasting discipline, and process complianceChampion adoption of AI tools and practices to enhance efficiency, reporting, and forecasting within Partner OperationsOther duties as assigned What you'll need to be successful in this role: 8+ years of experience in Partner Operations, Channel Operations, Revenue Operations, or Sales Operations within SaaS or technology companies Strong background in partner/channel ecosystems, referral models, and co-selling motions Expertise in forecasting, pipeline management, and revenue reporting Technology expertise inSalesforce CRM and Salesforce reporting, PRM tools (ideally Salesforce PRM), Crossbeam (or equivalent partner ecosystem platforms) Advanced proficiency in Excel, including modeling, pivot tables, and data analysis Proficiency with productivity tools such as Excel, Word, PowerPoint or Google Docs, Google Sheets, and Slides Familiarity with AI tools such as Glean, Copilot, OpenAI, or similar, with the ability to leverage them for efficiency and insights Proven ability to collaborate effectively with Sales, Marketing, Finance, Enablement, and Business Intelligence teams Strong analytical and problem-solving skills, with experience driving process improvements Excellent communication and influencing skills, with executive presence Strategic mindset with the ability to execute tactically R365 Team Member Benefits & Compensation This position has a salary range of $116,000 - $174,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.Comprehensive medical benefits, 100% paid for employee401k + matchingEquity Option GrantUnlimited PTO + Company holidaysWellness initiatives
