Accounts Receivable & Collections Specialist

The Accounts Receivable & Collections Specialist is responsible for ensuring that the company hits overall cash targets. The role will help to forecast incoming cash on a daily, weekly and monthly basis and give input into company level OKR setting. The role will use critical thinking to negotiate with customers and make decisions on a case by case basis to maximize cash collections. As a senior member of the team, this role will write playbooks of collections strategies for various use cases and align our systems and team members to execute on those playbooks at scale. This role will have a major focus on scaling our current cash collections effort to include automated dunning messages and syncing data across our CRM, ERP, and other systems with customer information.

The ideal candidate has a strong foundation in order to cash processes (with a focus in Cash Collections) at fast-paced and high growth companies. This role requires critical thinking, solving challenging cases, and making important business decisions regarding cash.