Troubleshoot hardware and software across workstations, peripherals, and enterprise systems.
Provide remote support and system configuration across multiple office locations.
Develop and maintain AI-driven automations to improve service desk efficiency.
Apply strong technical judgment, clear communication, and proactive problem-solving.

🎯 Requirements

3+ years IT experience
Associate's degree in IT or equivalent
Windows 10/11 and Windows Server experience
Office 365, Azure, and Intune experience
Jira Service Management experience
Power Automate experience

🎁 Benefits

Unlimited earning potential
Medical, dental, and vision benefits
401(k) matching plan
Paid time off

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