Resource Management Specialist

📋 Description

• Audit resourcing workflows across internal teams and vendors to identify pain points.
• Map resource demand across all creative workstreams (campaign, category, mid-funnel programs).
• Design and build an automated self-service resource management system using existing tools for speed.
• Define resource allocation frameworks, capacity models, and forecasting tools for proactive planning.
• Create self-service dashboards for real-time visibility into capacity vs demand.
• Establish governance for resource requests, prioritisation trade-offs, and escalation paths.

🎯 Requirements

• 8+ years of experience in marketing operations or resource/workforce management.
• Systems Thinking: audit complex workflows and design scalable automated solutions.
• Technical Expertise: experience with resource management tools and automation, with a tech-first mindset.
• Project Management: strong delivery skills, meeting tight deadlines.
• Change Management: drive behavioral change and ensure adoption.
• Data Literacy: define KPIs and use data to optimise resource allocation.