Related skills
customer service excel microsoft office power bi outlook📋 Description
- Proactively contact residents about lease renewals
- Manage a portfolio of apartment communities
- Communicate renewal options, terms, and rent increases
- Address renewal objections and concerns
- Negotiate lease terms to maximize retention
- Ensure timely renewal processing
🎯 Requirements
- High school diploma or equivalent
- Background in customer service with strong communication
- Customer-focused and able to exceed expectations
- Proficient in Microsoft Office (Outlook, Excel); Power BI a plus
- Experience with Property Management software a plus
- Excellent written and verbal communication
🎁 Benefits
- Competitive salary
- Remote work (100% remote)
- Paid time off
- Company-provided HMO coverage
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