Resident Relations Associate (Residential)

📋 Description

• Assist the Property Manager in addressing property and resident needs.
• Address resident complaints and maintenance requests.
• Schedule repairs and meetings with residents.
• Prepare correspondence and notices; manage resident account paperwork.
• Follow up to ensure work orders are completed promptly.
• Assist with rent increases, late payments/collections, evictions, and move-in/out.

🎯 Requirements

• High School Diploma required.
• Prior residential real estate experience preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Experience in Yardi or comparable software a plus.
• Detail oriented with strong multi-tasking and deadlines.
• Excellent written and verbal communication skills.

🎁 Benefits

• Medical, dental, and vision plans.
• Health Savings Account with employer contribution.
• Company-paid life and disability insurance.
• 401(k) with company match.
• Generous paid time off (vacation, holidays, sick, bereavement).
• Volunteer time off and Paid Parental Leave.