Resident Relations Associate (Residential)

📋 Description

• Assist the Property Manager in addressing property and resident needs.
• Address resident complaints and maintenance requests.
• Schedule repairs and meetings with residents.
• Prepare correspondence and notices.
• Prepare paperwork with respect to resident accounts.
• Follow up with residents to ensure work orders are done correctly and promptly.

🎯 Requirements

• High School Diploma required.
• Prior experience in residential real estate preferred.
• Proficient in Microsoft Office (Excel & Word).
• Experience in Yardi or similar software is a plus.
• Detail oriented, deadline driven, multitask capable.
• Ability to work independently and address opportunities proactively.

🎁 Benefits

• Medical, dental, and vision plans.
• Health Savings Account with employer contribution.
• Company paid life and disability insurance.
• 401(k) with company match.
• Paid time off: vacation, holidays, sick leave, bereavement.
• Volunteer time off and Paid Parental Leave.