Resident Relations Associate

📋 Description

• Assist the Property Manager in addressing the needs of the property and its residents.
• Addresses resident complaints and maintenance requests.
• Scheduling appointments for repairs and meetings with residents.
• Prepares correspondence and notices.
• Prepares paperwork with respect to resident accounts.
• Follow up with residents to guarantee the work orders are being done correctly and expeditiously.

🎯 Requirements

• High School Diploma required.
• Prior experience in residential real estate preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Experience in Yardi or comparable software a plus.
• Detail oriented, deadline driven and ability to manage multiple tasks.
• Ability to communicate effectively, both written and verbal.

🎁 Benefits

• Medical, dental, and vision benefits plans.
• Health Savings Account with employer contribution.
• Company-paid life & disability insurance.
• 401(k) savings plan, with company match.
• Paid time off, including vacation days, 9 designated holidays, and sick time.