Resident Experience Manager (Delinquency & Eviction Specialist)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

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πŸ“‹ Description

  • Monitor delinquency rates and implement strategies to minimize late payments and non-payment issues.
  • Initiate eviction processes in accordance with local laws and lease agreements when necessary.
  • Communicate with residents regarding delinquency concerns, payment plans, and eviction notices.
  • Collaborate with legal teams to ensure eviction procedures comply with legal requirements and timelines.
  • Maintain accurate records of delinquency cases, payments, and eviction proceedings.
  • Analyze delinquency trends and provide recommendations for improving payment processes and reducing delinquency rates.

🎯 Requirements

  • 3+ years of experience in the real estate or property management industry, overseeing daily operations of single-family or multi-family rental homes
  • Ability and desire to cultivate relationships, deescalate tough situations, and negotiate creative solutions
  • General understanding of leasing, property management, and real estate investing principles
  • Excellent verbal and written communication skills; utilization of proper grammar, spelling, and tone
  • Experience managing budgets, manipulating spreadsheets, and generating financial reports
  • Tech proficiency with Google applications, workflow engines or project management tools, and mobile payment applications

🎁 Benefits

  • Generous PTO policy
  • 12 paid holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Wellness and home office subsidies
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