Build personal connections with guests via phone, email, and chat to assist with bookings.
Deliver a 5-star reservation experience with genuine care and efficient support.
Assess guests' travel needs and recommend suitable Kasa stays to secure bookings.
This remote, Philippines-based contract role supports the guest experience team.

🎯 Requirements

Change Advocate: adapts to new processes and tech.
Resiliency Master: manages tough guest interactions with grit.
Hall of Fame Communicator: clear, caring verbal and written comms.
Smooth Operator: resolve guest needs with empathy and creativity.
Reservation Optimizer: promotes bookings with compelling value.
Bilingual: can converse in a second language (e.g., Spanish).

🎁 Benefits

Remote Work: Work from anywhere with flexibility.
Competitive Salary: Total compensation at or above market rates.
Other Perks: Wi-Fi/home office stipend and more.

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