Representative, Roster Load

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer service data entry microsoft office google suite regulatory compliance

๐Ÿ“‹ Description

  • Understand Oscar processes, procedures, and tools.
  • Interact daily with members, brokers, providers, or vendors.
  • Manage assigned caseload while meeting service, productivity, and quality goals.
  • Build working relationships with internal and external stakeholders.
  • Monitor and escalate issues to ensure timely resolution.
  • Ensure PHI compliance and adherence to applicable laws.

๐ŸŽฏ Requirements

  • 1+ years in fast-paced, volume-based or customer service roles.
  • Experience in general or health insurance.
  • Experience manipulating and entering accurate data in a production environment.
  • Strong verbal and written communication skills.
  • Bonus: Strong quantitative or analytical skills.
  • Bonus: High school diploma or GED.

๐ŸŽ Benefits

  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Paid sick time
  • Paid parental leave
  • 401(k) plan participation
  • Life and disability insurance
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