Related skills
customer service data entry microsoft office google suite regulatory compliance๐ Description
- Understand Oscar processes, procedures, and tools.
- Interact daily with members, brokers, providers, or vendors.
- Manage assigned caseload while meeting service, productivity, and quality goals.
- Build working relationships with internal and external stakeholders.
- Monitor and escalate issues to ensure timely resolution.
- Ensure PHI compliance and adherence to applicable laws.
๐ฏ Requirements
- 1+ years in fast-paced, volume-based or customer service roles.
- Experience in general or health insurance.
- Experience manipulating and entering accurate data in a production environment.
- Strong verbal and written communication skills.
- Bonus: Strong quantitative or analytical skills.
- Bonus: High school diploma or GED.
๐ Benefits
- Medical, dental, and vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
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