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customer service data entry microsoft office google suite health insurance📋 Description
- Understand Oscar processes, procedures, and tools.
- Interact daily with members, brokers, and providers.
- Manage a caseload while maintaining service and quality.
- Build relationships with internal and external stakeholders.
- Support leadership via escalation pathways.
- Monitor health of all assigned work-in-progress.
🎯 Requirements
- 1+ years in a fast-paced, volume-based or customer service role.
- Experience in general insurance and/or health insurance.
- Experience with accurate data entry in production settings.
- Strong verbal and written communication skills.
🎁 Benefits
- Medical, dental, and vision benefits.
- 11 paid holidays, sick time, and parental leave.
- Remote work with occasional travel for meetings.
- 401(k) plan participation; life and disability insurance.
- Paid wellness time and reimbursements.
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