Reporting & Insights Analyst, Operations & Member Experience

Added
2 hours ago
Type
Full time
Salary
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Related skills

looker sql tableau dashboards

πŸ“‹ Description

  • Build data infra for Member Experience needs
  • Provide operational metrics and calculations
  • Develop scalable dashboards and reports
  • Operationalize standard and custom reports
  • Collaborate to develop data-driven insights
  • Communicate outcomes to stakeholders

🎯 Requirements

  • Bachelor's in quantitative analytics; 3+ yrs in reporting/BI
  • Dashboards experience (Looker, Tableau)
  • SQL for complex queries; structure large data sets
  • Strong organization and project management
  • Clear verbal and written communication
  • Collaborative team player; helps others learn
  • BPO ops background preferred

🎁 Benefits

  • Hybrid/remote policy with regular in-office days
  • Backup child/elder/pet care support
  • Competitive salary based on experience
  • 401k match and full benefits
  • Generous vacation and paid days off
  • Wellness stipend and parental leave
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