Reporter Operations Coordinator

📋 Description

• Be the operational backbone of our certified stenographic reporting service.
• Manage relationships with independent reporters and partner agencies.
• Ensure timely coverage for events requiring a CSR; coordinate details.
• Coordinate onboarding, scheduling, and transcript delivery workflows.
• Handle escalations and urgent issues in real time.
• Help build scalable systems and playbooks for reporting operations.

🎯 Requirements

• 4+ years in operations, vendor management, or logistics.
• Highly organized; thrives in spreadsheet-driven environments.
• Strong communication; proactive, clear, diplomatic with vendors.
• Able to make judgments on urgent decisions; handle shifting priorities.
• Care about equality and customer experience; remote work capable.
• Nice to have: familiarity with the California court reporting market and CSR requirements.

🎁 Benefits

• Paid time off and comprehensive benefits.
• Medical, Dental, Vision Insurance.
• Maternity & paternity leave.
• Short and long-term disability.
• Opportunity to learn from leadership.
• Top company swag.