Related skills
crm hubspot account management customer success saas📋 Description
- Serve as primary relationship owner for assigned portfolio to ensure retention
- Champion customer success by helping businesses realize AI-powered value
- Lead onboarding programs to accelerate time-to-value and adoption
- Guide customers through evolving features (Agent 3, Plan Mode, automation)
- Execute renewals with focus on expansion and long-term partnerships
🎯 Requirements
- 3-5+ years in Customer Success, Enterprise Account Management, or technical SaaS sales
- Excellent communication; explain tech concepts to non-technical audiences
- Proven renewal and expansion revenue track record
- Experience managing customer relationships from onboarding through renewal and expansion
- Proficiency with CRM systems (Hubspot)
- Ability to quickly learn and articulate value of new technologies to diverse segments
- Strong problem-solving and consultative approach
- Self-motivated with time management for multiple accounts
🎁 Benefits
- Competitive salary and equity
- 401(k) program
- Health, dental, vision and life insurance
- Short/Long-term disability
- Parental, medical, caregiver leave
- Commuter benefits
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Sales Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!