Related skills
hubspot linkedin sales navigator zoominfo hex replitπ Description
- Primary relationship owner for your customer portfolio, ensuring retention
- Champion customer success by showing AI-powered value
- Lead onboarding programs to accelerate time-to-value
- Guide customers through evolving features (Agent 3, Plan Mode, automation)
- Drive renewals with expansion and long-term partnerships
- Maintain accurate health scores and renewal forecasts in Hubspot
π― Requirements
- 3-5+ years in Customer Success or account management in SaaS
- Excellent communication; explain technical concepts to non-technical audiences
- Proven renewal and expansion revenue targets
- Experience managing customer relationships from onboarding through renewal
- Proficiency with CRM systems (Hubspot)
- Ability to learn and articulate the value of new technologies; AI interest is a plus
π Benefits
- Competitive Salary & Equity
- 401(k) Program
- Health, Dental, Vision and Life Insurance
- Short Term and Long Term Disability
- Parental, Medical, Caregiver Leave
- Commuter Benefits
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