Commercial Account Manager

Added
2 days ago
Type
Full time
Salary
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πŸ“‹ Description

  • Primary relationship owner for your customer portfolio, ensuring retention
  • Champion customer success by showing AI-powered value
  • Lead onboarding programs to accelerate time-to-value
  • Guide customers through evolving features (Agent 3, Plan Mode, automation)
  • Drive renewals with expansion and long-term partnerships
  • Maintain accurate health scores and renewal forecasts in Hubspot

🎯 Requirements

  • 3-5+ years in Customer Success or account management in SaaS
  • Excellent communication; explain technical concepts to non-technical audiences
  • Proven renewal and expansion revenue targets
  • Experience managing customer relationships from onboarding through renewal
  • Proficiency with CRM systems (Hubspot)
  • Ability to learn and articulate the value of new technologies; AI interest is a plus

🎁 Benefits

  • Competitive Salary & Equity
  • 401(k) Program
  • Health, Dental, Vision and Life Insurance
  • Short Term and Long Term Disability
  • Parental, Medical, Caregiver Leave
  • Commuter Benefits
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