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crm data management analytics customer success salesforceπ Description
- Renewal management and digital execution across hundreds of accounts.
- Collaborate with CSMs and Revops to ensure smooth renewals.
- Maintain accurate renewal data in CRM and track outcomes.
- Identify at-risk accounts and implement retention strategies.
- Partner with sales to communicate upsell opportunities.
- Provide regular renewal reports and communicate timelines.
π― Requirements
- 1+ years in renewals or expansion roles with target attainment.
- Strong understanding of K-12 EdTech buying cycles and roles.
- Proficiency with Salesforce and CRM systems.
- Proven track record meeting or exceeding performance targets.
π Benefits
- Competitive compensation with performance incentives.
- Comprehensive health, dental, vision and 401(k) match.
- 12 weeks fully paid parental leave.
- Flexible time off: unlimited vacation and holidays.
- $1,000 annual stipend for professional development.
- Remote-first culture for flexible, balanced work.
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