Related skills
looker salesforce sql google sheets tableauπ Description
- Partner with Renewal Management and Customer Success to optimize retention.
- Own renewal analytics and forecasting motions for CX and Sales.
- Shape renewal forecasting processes and renewal health scoring in year one.
- Surface insights to drive churn reduction and expansion opportunities.
- Improve systems and automation with Salesforce, BI tools, SQL, and spreadsheets.
- Create and deliver dashboards and reviews for senior stakeholders.
π― Requirements
- Experience in renewals, customer success, rev ops, or analytics roles.
- Led strategic projects improving renewal, retention, or expansion.
- Proficient in renewal forecasting, pipeline analysis, and data modeling.
- Advanced Salesforce skills: reports, dashboards, fields, types.
- BI tools: Tableau, Sisense, Looker, or similar platforms.
- Strong SQL and Excel or Google Sheets for data analysis.
π Benefits
- Benefits to support health, finances, and well-being
- Flexible Paid Time Off
- Equity compensation and stock options
- Growth and development fund
- Parental leave
- Home office support
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