Renewals Specialist

Added
7 days ago
Type
Full time
Salary
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Related skills

communication account management customer success renewals onboarding

πŸ“‹ Description

  • Strategically engage customers to align goals with our solutions and drive retention
  • Drive software adoption to maximize license utilization and enable upsell
  • Expand customer accounts by identifying needs and selling additional products
  • Monitor product experiences and provide recommendations to improve success

🎯 Requirements

  • 1-2 years in a customer-facing role
  • Bachelor's degree or equivalent experience
  • Sales, account management or customer success in software (a plus)
  • Strong customer focus and service orientation
  • Excellent interpersonal skills and ability to build relationships at all levels
  • Ability to consult with customers remotely or onsite as needed

🎁 Benefits

  • Career growth at every level
  • Inclusive, collaboration-focused culture
  • Generous benefits supporting health and well-being
  • Flexible time off and hybrid work options
  • Professional development opportunities
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