Related skills
data analysis customer success negotiation renewals cross-functional collaboration๐ Description
- Manage end-to-end renewal process for assigned accounts.
- Engage customers 120 days before renewal to secure renewals.
- Work with sales and customer success for an exceptional renewal experience.
- Prepare renewal quotes and contracts per policy and accuracy.
- Track renewal performance and identify at-risk accounts via data tools.
- Provide regular renewal updates to management.
๐ฏ Requirements
- 3+ years quota-carrying renewal experience.
- Bachelor's or Master's in engineering or business.
- Proven track record of overachievement and hitting targets.
- Excellent verbal and written communication; diverse audiences.
- Strong problem solving, organization, and negotiation skills.
- Fluent in French and English; additional languages a plus.
๐ Benefits
- Career growth in the software/database market.
- Sales trainings and bootcamps with development programs.
- Generous parental leave and wellbeing support.
- Friendly, inclusive workplace culture.
- Global culture and leadership resources.
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