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crm forecasting saas renewals cpq📋 Description
- Hybrid role reporting to the Senior Director, Renewals; regional focus.
- Partner with Account Executives to ensure renewals in the region are on time.
- Monitor account health and risk signals to surface churn and growth.
- Orchestrate account-level mitigation for at-risk and high-value clients with cross-functional teams.
- Lead structured renewal forecast cadence calls with account teams for the current and future quarters.
- Provide strategic renewal guidance to drive retention and reduce churn.
🎯 Requirements
- Proven experience in Sales, Deal Desk, Renewals, or Renewal Operations
- Strong commercial acumen and financial analysis, SaaS renewal revenue principles
- Proficiency with CRM and CPQ tools
- Innovative thinking to identify retention strategies beyond renewals
- Exceptional communication, organization, and cross-functional project management
- Proven renewals track record in cybersecurity or similarly complex tech
- Advanced experience with Gainsight or similar customer success platforms
- Experience navigating multi-million dollar global renewals with high negotiation expertise
🎁 Benefits
- Various health plans
- Time off for vacation and sick leave
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more
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