Renewals Representative- Enterprise Segment

📋 Description

• Collaborate with Account Manager/Executive teammates to maximize NRR.
• Achieve quarterly renewal and expansion sales goals; build partner/buyer relationships.
• Maintain partner and customer relationships; align needs with Sophos solutions.
• Identify renewal risks and coordinate with partners and CS to mitigate risk.
• Work with customers and partners to obtain docs for revenue recognition.
• Support end-to-end renewals; maintain forecast status in SFDC.

🎯 Requirements

• Bachelor’s degree in Business Admin, Communications, or Marketing preferred; or proven relevant experience.
• 1-3+ years in renewal account management or sales working with decision-makers in large orgs.
• Familiarity with Salesforce Lightning and CPQ; plus Outreach, MS Excel, Power BI, and MS Outlook.
• Strong understanding of the Renewals sales cycle, buyer personas, and decision-making.
• Excellent communication and interpersonal skills; ability to collaborate cross-functionally.
• Self-motivated, proactive, able to work independently and prioritize tasks.

🎁 Benefits

• Remote-first working model.
• Hybrid may be required for some roles.
• Employee-led diversity and inclusion networks.
• Volunteer days and charity initiatives for employees.
• Global wellbeing, fitness programs and training.
• Annual sustainability initiatives to reduce environmental footprint.