Related skills
crm account management salesforce negotiation saas๐ Description
- Manage the renewal process for a portfolio of customers.
- Build strong customer relationships and identify upsell opportunities.
- Negotiate and close renewal contracts with sales.
- Communicate value to both technical and non-technical stakeholders.
- Collaborate with cross-functional teams to resolve issues.
๐ฏ Requirements
- Bachelor's degree in business, marketing, or related field.
- 4+ years in sales or account management, SaaS preferred.
- Experience with Mid Market and Enterprise accounts.
- Strong communication and negotiation skills.
- Ability to build strong relationships with customers.
- Proactive and able to manage multiple accounts.
๐ Benefits
- Freedom and flexibility; fit your work around your life.
- Whaleness Days and year-end break.
- Home office setup; comfortable while you work.
- 16 weeks of paid parental leave after 6 months.
- Tech stipend: $100 USD net/month.
- PTO and training stipend; equity and other benefits.
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