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salesforce cpq licensing customer success management acv📋 Description
- Be a licensing expert and understand all assets within accounts
- Understand complex software quoting and CPQ processes
- Understand ARR, ACV, and TCV revenue models
- Collaborate with services, tech support, and regional sales to onboard new customers
- Manage renewals and drive expansions with sales
- Proactively start the procurement/renewal process three months before renewal
🎯 Requirements
- BA/BS preferred or equivalent experience
- 4+ years in a similar role (e.g., CSM or Sales Engineer)
- Knowledge of privilege access management and cybersecurity best practices
- Experience with Privilege Access Service solutions (CyberArk, BeyondTrust, Thycotic)
- Comfort interfacing with complex, multi-divisional, multi-geographical clients (director level)
- Proficiency with Salesforce and Customer Success Management platforms
🎁 Benefits
- Competitive salaries plus a meaningful bonus program
- Healthcare insurance and pension/retirement matching
- Life insurance and employee assistance program
- Time off plans and paid company holidays
- Global team with opportunity for career progression
- Inclusive, Equal Opportunity employer with strong values
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