Renewals Manager

📋 Description

• Manage and coordinate end-to-end renewal workflows, ensuring all required documentation, approvals, and system updates are completed accurately and on time.
• Drive on-time renewal execution to prevent service disruption and support a positive customer experience.
• Serve as an internal expert on contracting workflows, tools, policies, and approval paths.
• Partner with Sales, Legal, Finance, Security, and Deal Desk teams to resolve contracting blockers and maintain operational accuracy.
• Prepare renewal documentation and maintain high quality data hygiene across CRM and contract systems.
• Communicate with customers to confirm renewal terms, timelines, or required updates.

🎯 Requirements

• 1–3 years in SaaS renewals or sales operations.
• Strong organizational and time management skills for high volume renewals.
• Process oriented with strong attention to detail.
• Strong written and verbal communication for customers.
• Experience navigating internal approval workflows and cross functional collaboration.
• Hands-on experience with Salesforce (SFDC).

🎁 Benefits

• 100% employer-paid medical insurance
• Generous PTO, sick time, parental leave, holidays
• RSU stock grants
• Professional development opportunities
• Company virtual events and team-building activities
• Monthly cell phone stipend