Renewals Manager

📋 Description

• Manage and coordinate end-to-end renewal workflows with documentation, approvals, and system updates.
• Drive on-time renewal execution to prevent service disruption and protect customer experience.
• Serve as SME on contracting processes, tools, policies, and approvals.
• Partner with Sales, Legal, Finance, Security, and Deal Desk to resolve blockers.
• Prepare renewal documentation and amendments, maintain data hygiene in CRM and contract systems.
• Communicate renewal terms with customers and confirm timelines.

🎯 Requirements

• 1–3 years in SaaS renewals, sales ops, deal support, or related roles.
• Strong organizational and time-management skills for high-volume renewals.
• Process-minded with exceptional attention to detail and accuracy.
• Strong written and verbal communication for customer interactions.
• Comfort navigating internal approvals and cross-functional collaboration.
• Hands-on experience with Salesforce (SFDC).

🎁 Benefits

• 100% employer-paid medical insurance.
• Generous PTO, sick time, parental leave, holidays, and volunteer days off.
• RSU stock grants.
• Professional development and training opportunities.
• Company virtual happy hours, free food, and team-building activities.
• Monthly cell phone stipend.