Renewals Manager

📋 Description

• Manage end-to-end renewal workflows, ensuring docs, approvals, and updates on time.
• Drive on-time renewal execution to prevent service disruption.
• Serve as a subject matter expert on contracting processes, tools, policies, and approvals.
• Partner with Sales, Legal, Finance, Security, and Deal Desk to resolve blockers.
• Prepare renewal documentation, process amendments, and maintain data hygiene across CRM systems.
• Communicate directly with customers to confirm renewal terms, timelines, or required updates.

🎯 Requirements

• 1–3 years of experience in SaaS renewals, sales operations, deal support, or related function.
• Strong organizational and time-management skills with high-volume renewals.
• Process-oriented mindset with exceptional attention to detail and accuracy.
• Strong written and verbal communication; able to support customers through renewals.
• Comfort navigating complex internal approval workflows and cross-functional collaboration.
• Hands-on experience with Salesforce (SFDC).

🎁 Benefits

• 100% employer-paid medical insurance
• Generous PTO, sick time, parental leave, holidays, and volunteer days
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and team-building activities
• Monthly cell phone stipend