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crm account management renewals customer service end_of_lease📋 Description
- Manage end-of-lease renewals and retention.
- Advise and support customers through renewals.
- Oversee renewals across salary sacrifice, consumer, and BCH.
- Repair relationships to turn detractors into advocates.
- Partner with the team to improve renewal rates.
- Match drivers to their ideal next car.
🎯 Requirements
- Passion for customer experience
- Ability to match drivers with their ideal car
- Solution-focused in challenging conversations
- Contribute to a collaborative team culture
- Proactive self-learning attitude
🎁 Benefits
- Flexible salary discussions with recruiters
- Autonomy and growth within Octopus Energy Group
- Dog-friendly offices
- Octopus Employee Benefits hub: https://octopus.energy/octopus-employee-benefits/
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