Renewal Success Manager - Japan

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

forecasting negotiation saas cross-functional pricing

๐Ÿ“‹ Description

  • Lead renewals for critical, complex customers aligning health, usage, pricing
  • Design pricing models and multi-year agreements for adoption and expansion
  • Navigate procurement, negotiating with legal and finance per Deal Desk standards
  • Partner with CS, AEs, and GTM for alignment on the customer journey
  • Maintain forecast accuracy to ensure on-time renewals
  • Collaborate with GSIs and partners for renewal alignment with digital transformation

๐ŸŽฏ Requirements

  • Proven success in a SaaS/AI renewal role
  • Commercial mindset with value storytelling for customers
  • Knowledge of LAER, quota-to-cash and pricing levers
  • Strong collaboration with CS, AEs and GTM teams
  • Structured renewal lifecycle with operational framework
  • Negotiating with procurement, finance, legal to protect margins

๐ŸŽ Benefits

  • Diverse, globally distributed team with 90+ nationalities
  • Open communication and feedback culture
  • Hybrid work with office twice a week
  • Virtual Shares: ownership in DeepLโ€™s growth
  • Monthly hacking sessions and team events
  • 20 days annual leave and mental health resources
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