Renewal Specialist (SMB) (Hybrid)

📋 Description

• Portfolio Management: Manage renewal opportunities for assigned accounts.
• Team Collaboration: Plan renewal strategies with SMB CSMs and AMs.
• Discovery & Negotiation: Understand needs, resolve objections, negotiate terms.
• Pricing & Quoting: Draft quotes following policy for sign-off.
• Pipeline Tracking: Maintain 30/60/90-day renewal view.
• Salesforce Administration: Keep Salesforce records accurate.

🎯 Requirements

• 1+ years in renewals, account management, or sales support.
• Reliable organizational skills.
• Clear communication style.
• Problem-solving mindset.
• Team-first attitude.

🎁 Benefits

• Productive team environment.
• Remote work.
• Clear visibility of impact on the bottom line.
• Growth and learning with certifications/tuition.
• Bonuses and education reimbursements.