Related skills
outreach power bi salesforce cpq salesforce lightning microsoft excelπ Description
- Analyze customer contracts and product choices for renewals.
- Engage customers; address inquiries and escalations during renewal.
- Manage top partner relationships; resolve renewal roadblocks.
- Identify upsell/cross-sell opportunities with the sales team.
- Refine renewal processes and identify automation opportunities.
- Collaborate with sales, finance, CS, and product; report status.
π― Requirements
- Fluent English language skills.
- Bachelorβs in business administration, communications, or marketing preferred; or relevant experience.
- Experience in Sales, Customer Success, Channel Partners, or Renewal Management preferred.
- Familiarity with Salesforce Lightning and CPQ; plus Outreach, Excel, Power BI, Outlook.
π Benefits
- Remote-first work model; some roles may be hybrid.
- Diverse and inclusive culture with equal opportunity.
- Employee-led diversity and inclusion networks.
- Charity and volunteering initiatives for employees.
- Global sustainability initiatives to reduce environmental footprint.
- Global wellbeing days, webinars, and fitness events.
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