Renewal Specialist - PH

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

outreach power bi salesforce cpq salesforce lightning microsoft excel

πŸ“‹ Description

  • Analyze customer contracts and product choices for renewals.
  • Engage customers; address inquiries and escalations during renewal.
  • Manage top partner relationships; resolve renewal roadblocks.
  • Identify upsell/cross-sell opportunities with the sales team.
  • Refine renewal processes and identify automation opportunities.
  • Collaborate with sales, finance, CS, and product; report status.

🎯 Requirements

  • Fluent English language skills.
  • Bachelor’s in business administration, communications, or marketing preferred; or relevant experience.
  • Experience in Sales, Customer Success, Channel Partners, or Renewal Management preferred.
  • Familiarity with Salesforce Lightning and CPQ; plus Outreach, Excel, Power BI, Outlook.

🎁 Benefits

  • Remote-first work model; some roles may be hybrid.
  • Diverse and inclusive culture with equal opportunity.
  • Employee-led diversity and inclusion networks.
  • Charity and volunteering initiatives for employees.
  • Global sustainability initiatives to reduce environmental footprint.
  • Global wellbeing days, webinars, and fitness events.
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