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crm saas renewals singapore customersuccess📋 Description
- Renewal lifecycle management for MM/ENT customers in APAC.
- Coordinate with sales and customer success teams.
- Respond to billing and contract renewal inquiries.
- Protect retention and maximize renewal revenue.
🎯 Requirements
- SaaS renewals or account management exp.
- Excellent written and verbal English.
- CRM tools (Salesforce) and Excel proficiency.
- Manage multiple renewals and deadlines.
- Customer-focused with strong problem solving.
- Knowledge of billing/contract terms a plus.
🎁 Benefits
- Health insurance
- Flexible work hours
- Learning budget
- Paid time off
- Wellness programs
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