Renewal Specialist (MM & ENT) (Position located in London or Leeds, England)
Related skills
crm customer support account management negotiation saas📋 Description
- Renewals-focused role for MM & ENT accounts.
- Manage renewal processes and customer communications.
- Coordinate with Sales and Client Support teams.
- Update CRM with renewal opportunities and statuses.
- Track renewal metrics and forecast revenue.
- Provide proactive support to customers to secure renewals.
🎯 Requirements
- Experience in renewals or account management in SaaS.
- Excellent communication and negotiation skills.
- Ability to manage renewal pipeline and forecast.
- Comfort with CRM systems and data entry.
- Customer-focused with problem-solving mindset.
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