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forecasting customer success salesforce saas renewals📋 Description
- Manage end-to-end renewal for a portfolio of customers.
- Prepare and deliver renewal quotes with Account Execs and CSMs.
- Engage customers 90–120 days before expiry to review options.
- Identify upsell, cross-sell, and co-terming opportunities.
- Forecast renewal bookings and update Salesforce.
- Collaborate with Legal, Finance, and Operations to resolve issues.
🎯 Requirements
- 3–4 years in SaaS renewals, sales ops, CS, or account management.
- Understanding of recurring revenue models, subscriptions, CPQ, Salesforce.
- Excellent communication and negotiation skills; able to influence decisions.
- Detail-oriented, organized; manage multiple accounts and deadlines.
- Proficient in Excel; experience with Salesforce/NetSuite or similar.
- Bachelor’s degree in business or Finance, or equivalent.
🎁 Benefits
- Work with cutting-edge identity governance tech.
- Be part of a fast-growing, global company.
- Collaborative culture focused on growth and customer success.
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