Related skills
salesforce saas renewals netsuite cpq๐ Description
- Manage end-to-end renewal process for a portfolio of customers.
- Prepare and deliver renewal quotes with Account Executives and Customer Success Managers.
- Engage with customers 90โ120 days before expiry to review options and secure commitments.
- Identify upsell, cross-sell, and co-terming opportunities during renewals.
- Forecast renewal bookings and maintain renewal data in Salesforce.
- Collaborate with Legal, Finance, Operations to resolve issues and close renewals.
๐ฏ Requirements
- 10+ years in SaaS renewals; familiarity with global regions (EMEA/APAC/LATAM).
- Strong understanding of recurring revenue models, subscription licensing, and CPQ/Salesforce.
- Excellent communication and negotiation skills to influence customer decisions.
- Detail-oriented and organized; able to manage multiple accounts and deadlines.
- Proficient in Excel and CRM/ERP systems such as Salesforce, NetSuite, or similar.
- Bachelor's degree in business, Finance, or equivalent work experience.
๐ Benefits
- Work with cutting-edge technology in identity governance space.
- Be part of a fast-growing, innovative company with global reach.
- Collaborative culture focused on growth, integrity, and customer success.
- Competitive compensation, equity, and benefits.
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