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crm customer success negotiation renewals contract management📋 Description
- Renewal management for Startup accounts
- Manage annual renewals and month-to-month subscriptions
- Collaborate with Sales and Customer Success on renewals
- Navigate pricing and negotiations with empathy
- Maintain CRM records and generate order forms
- Communicate contract terms clearly to customers
🎯 Requirements
- Strong background in sales, customer success, and renewal management
- Lead renewal process; timely contract renewals
- Navigate pricing and negotiations with empathy
- Cross-functional collaboration with Sales and Customer Success
- Understand contract terminology and how to communicate terms
- Excellent communication; comfortable remote work
🎁 Benefits
- Time to do things the right way; high quality work
- 10-year exercise window for stock options
- Unlimited PTO
- Twelve weeks of fully paid family leave
- Generous equipment, software, and office budget
- $100/month education budget
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