Related skills
forecasting customer success salesforce negotiation saas📋 Description
- Manage a Mid-market renewal portfolio; engage 180+ days before renewal.
- Lead renewal cycle: forecasting, negotiation, and closure.
- Identify expansion opportunities during renewal with AEs/CSMs.
- Build relationships with customer stakeholders and articulate Elastic value.
- Communicate renewal status, risk, and forecast in Salesforce (SFDC).
- Partner cross-functionally with sales, legal, ops, and customer success to streamline processes.
🎯 Requirements
- Proven success managing Mid-market renewals or SaaS accounts.
- Deep understanding of renewal/retention processes, including forecasting and negotiation.
- Excellent communication across technical and executive audiences.
- Ability to manage multiple renewal cycles and prioritize engagements.
- Knowledge of Salesforce (SFDC) and data management standards.
- A customer-focused attitude with proactive value creation and growth.
- Fluent in English.
🎁 Benefits
- Health coverage for you and family in many locations.
- Flexible locations and schedules for many roles.
- Generous vacation days each year.
- Donation matching up to $2,000.
- Up to 40 volunteer hours per year.
- Parental leave of 16 weeks.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Sales Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!