Renewal Manager, High Touch - Americas

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm customer success negotiation renewals cross-functional collaboration

πŸ“‹ Description

  • Manage renewals for High Touch accounts (100-1,000+ employees)
  • Collaborate with CS, Sales, Product to scale renewals
  • Identify key stakeholders across business units
  • Negotiate contract terms with focus on product value
  • Ensure timely renewals and successful outcomes
  • Maintain CRM data and admin tasks

🎯 Requirements

  • Background in sales, CS, renewal mgmt
  • Solutions-oriented with creative problem solving
  • Excellent written and verbal communication
  • Detail-oriented with strong record-keeping
  • Adaptive and continuously learning
  • Strong cross-functional collaboration
  • Autonomous with accountable scheduling
  • Empathy for customers and transparency

🎁 Benefits

  • Competitive salary and equity
  • 10-year stock option exercise window
  • Unlimited PTO with four weeks
  • 12 weeks US family leave; expansion planned
  • Generous equipment and budget
  • US education budget of $100/month
  • US health insurance for you and dependents
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