Related skills
crm account management salesforce negotiation saas📋 Description
- Own the subscription renewals process for assigned customers.
- Collaborate with Customer Success to increase software adoption and value.
- Develop and execute negotiation strategies for renewals.
- Maintain Salesforce data for accounts, opportunities, pipeline, and forecast.
- Identify customer requirements and drive renewal to on-time closure.
- Proactively manage renewal risk with cross-functional teams.
🎯 Requirements
- 3+ years in renewals/account management or related role.
- Experience in a technology or SaaS company.
- Software subscription experience a plus.
- Knowledge of IT operations and IT development organizations, systems, and tools.
- Bachelor's degree preferred.
🎁 Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Generous paid time off
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